Operational Services Bureau
Sgt. Gregory Thomas, Commander

Operational Services is one of two functional bureaus within the Department.  Operations is the largest and most visible bureau, in that it is home to the Patrol Unit.  It also contains the Capital City Mall Satellite office, the Community Service Officer program, Bike Unit coordination and special event planning.

The Bureau is presently commanded by a Sergeant.  The Patrol Unit Corporals and the Officer in Charge of the Capital City Mall Satellite Office report to the Operations Commander.

Patrol Unit

The Patrol Unit is divided into three squads of officers, supervised by a Corporal. Each squad rotates through three shifts providing 24 hour per day/365 day coverage. Patrol is the heart and soul of the Department.  It is the largest and most visible unit with in the department.

In 2005, the department changed from a solid white paint scheme on patrol vehicles to a more traditional black and white.  The idea was to create a highly visible and identifiable vehicle for the police officers.  With the exception of SUVs and Community Service Officer vehicles, all vehicles now have this paint scheme with     a new lettering and reflective stripes.

All members of the Patrol Unit subscribe to the philosophy of Community Policing.  For many residents and visitors their first contact with an official from the Township is a police officer.  Therefore, each officer understands solving problems in the early stages can prevent more serious problems down the road.  Almost every patrol officer or supervisor has completed Crime Prevention Practioner training sponsored through the PA Commission on Crime and Delinquency.  Officer will be     assigned specific Crime Watch Neighborhoods as “their” neighborhoods.  The officer will be a point of contact with the neighborhood group to address crime problems as well as other quality of life issues.

   

Bike Patrol Unit

In 1992, Lower Allen Township was the first agency in Cumberland County to initiate a Police Bike Unit.  The new unit was show cased during our National Night Out activities that year.  The unit has expended to include officers and supervisors of the Patrol and Investigations Units.  The bikes are mainly used during special events, such as high school football games and graduations and large public events, such as National Night Out and events with large crowds.  However, officers are encouraged to use the bikes, when manpower allows, as part of their regular patrol duties.  The bikes have also been used to address specific crime problems such as vehicle entries or vandalism complaints in neighborhoods.

Honor Guard

The Department's Honor/Color Guard was developed in response to a request from the family when a former Township Commissioner passed away in the late 1980s.  The Honor Guard was used again a short time later during the funeral services for Lemoyne Patrolman Richard S. Phelps.  Since that time the Honor Guard has been asked to assist in the coordination of funeral services for police officers, firefighters and other local dignitaries.  The Honor Guard has also participated in National Law Enforcement Officer Memorial activities.

The Department's Color Guard was the next obvious development from the Honor Guard.  The Color Guard has participated in numerous parades, funerals and memorial ceremonies throughout central Pennsylvania.